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Abstract Details

Title: Effective Management Styles for Low-Wage Generation Z Student Workers

Author(s) : Lucia Lombardi, Kristin Sotak, Samara Rice

This study examines the crossroad between a number of types of key employees. First, low-wage employees, which the public is starting to realize are far more necessary than people give them credit for. Second, student workers, who universities and colleges rely on for work in dining halls, recreation centers, and other on-campus positions and offices. Finally, the group in which many of these workers today fall: Generation Z. They’re the newest generation in the workforce, and managers are struggling to manage and retain them, particularly in low-wage on-campus positions. There have been past studies done that examine aspects of these workers in various combinations, but none bring all three characteristics into consideration in the same study. The goal of this study is to find a management style within the Blake Mouton Managerial Grid that managers can look to to guide them in holding on to their low-wage Generation Z student workers.